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Patient Relationship Management (PRM)

Build Stronger Connections. Deliver Better Care. Grow Your Clinic

At CMS, we believe that great healthcare is built on strong patient relationships. Our Patient Relationship Management (PRM) module is designed to help your clinic stay connected, engaged, and trusted—long after the consultation ends.

4.7

(2.1k+ user’s reviews)

CMS Team
Doctors CMS Signed Up
Leads Generated

Building Stronger Bonds, Made Simple

At CMS, we simplify patient relationship management so you can focus on what matters most—delivering care. Our 3-step approach helps you centralize
communication, stay consistently connected, and grow loyalty with every interaction.

Step-01

Centralize Patient Data

Easily import and organize all patient information—medical history, prescriptions, visits, and communications—into one secure dashboard.

Step-02

Automate Engagement

Set up smart reminders, follow-ups, and personalized messages to keep your patients informed, cared for, and connected—even between visits.

Step-03

Analyze & Grow

Monitor patient behavior, gather feedback, and access real-time insights to improve service quality and build stronger relationships over time.

What You Can Do with CMS Appointment Scheduler

Discover how various industry teams benefit from our software, optimizing their workflows, and improving efficiency.

Centralized Patient Profiles

Access complete patient histories, prescriptions, appointment records, treatment plans, and reports—all in one secure place. Stay informed and deliver personalized care, every time.

Auto
Reminders

Never miss an opportunity to reconnect. CMS sends timely follow-ups for future checkups, prescription renewals, lab tests, or even birthday wishes to show your patients you care.

In-Clinic & Post-Treatment Communication

Send appointment reminders, post-treatment care instructions, and feedback forms via SMS or email, building trust and transparency.

Feedback
System

Collect reviews and ratings from your patients to improve your service quality and reputation. Identify areas to grow and shine.

Patient Insights & Behaviour Analysis

Understand how often your patients visit, what services they use most, and their satisfaction trends to offer more tailored experiences and increase retention.

Communication History Tracker

Track every interaction—calls, messages, emails, visits—between your clinic and each patient, so your team always knows the full context before reaching out.

Frequently Asked Questions.

Explore this section to learn more about our “Patient Relationship Management feature” and find answers to your questions.

PRM refers to tools and strategies used to manage communication and relationships with your patients—before, during, and after their visit.

CMS automates appointment reminders, follow-ups, health updates, and feedback requests—keeping patients informed and connected at all times.

Yes! All PRM features are accessible via mobile, so you and your team can manage relationships anytime, anywhere.

CMS uses advanced encryption and follows HIPAA-compliant practices to ensure all patient information remains safe and confidential.

Yes! CMS can identify inactive patients and automatically send personalized reminders, health tips, or offers to bring them back.

Not at all. CMS is designed with an intuitive interface, and we also offer quick onboarding support to help your team get started easily.

Ready to See It in Action?

Let us show you how Clinic Marketing Solutions can revolutionize your clinic’s appointment experience.

Clinic Marketing Solutions offers end-to-end digital solutions, from branding to marketing, empowering clinics to grow their reach, leads, and revenue effortlessly.

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