Introduction
Clinic Marketing Solutions(“CMS”, “we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and share information when you access and use our website, digital platforms, and related services (collectively, the “Service”). By accessing our Service, you agree to the practices described herein. This policy is designed to comply with global data protection standards and healthcare industry best practices.
Clinic Marketing Solutions (CMS) is a sister concern and product of ODW Inc and ODW Canada, ensuring that your data is securely handled in compliance with global privacy standards.
Global Operations and Ownership
CMS is a globally operated platform with its head offices in Canada and key business hubs in Saudi Arabia, the USA, Germany, and Australia. Our development and innovation are led by our dedicated product development company in India. The entire CMS platform is powered.
Information We Collect
Personal Data
When you interact with CMS, we may collect:
Identifiable Information: Name, email address, phone number, mailing address.
Professional Information: Clinic name, practitioner details, and other information related to your healthcare practice.
Financial Data: Credit card details, billing information, and transaction records if you subscribe to paid services.
Communication Data: Any correspondence you send via our website, including inquiries and support requests.
Usage Data and Technical Information
Automatically collected data includes:
Device Information: IP address, browser type, operating system, device identifiers.
Interaction Data: Pages visited, links clicked, session duration, and referral sources.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze website usage, enhance user experience, and deliver personalized content.
Third-Party Sources
We may receive data about you from trusted third parties, such as analytics providers, advertising networks, and social media platforms, to help us understand user behavior and improve our services.
How We Use Your Information
We use the collected data for various purposes, including:
Service Provision: To deliver, maintain, and enhance our digital marketing and management services for clinics.
Personalization: To tailor our offerings and improve user experience based on your preferences and behavior.
Communication: To send newsletters, marketing communications, service updates, and promotional offers (subject to your consent).
Analytics and Improvement: To analyze trends, monitor usage, and continuously improve our Service.
Legal Compliance: To ensure compliance with legal obligations, protect our rights, and prevent fraud.
Data Sharing and Disclosure
With Third-Party Service Providers
We share your information with trusted third-party vendors (e.g., hosting providers, analytics services, payment processors) under strict confidentiality agreements and in accordance with applicable data protection laws.
Legal and Regulatory Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of CMS, its users, or others.
Business Transfers
In connection with mergers, acquisitions, or any corporate restructuring, your personal data may be transferred to the new entity. We will notify you via email and/or prominent notice on our website prior to such transfers.
Data Security
We implement robust security measures, including encryption, access controls, and secure server configurations, to protect your data. Our infrastructure is hosted on region-based servers (in the US, Europe, South Asia Pacific, Australia, and the Middle East) to comply with global healthcare standards. While we strive to protect your data, no security system is entirely infallible; you use our Service at your own risk.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including compliance with legal obligations and dispute resolution. When data is no longer needed, it will be securely deleted or anonymized.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal data.Request correction of inaccurate or incomplete information.
Request deletion of your data under certain circumstances.
Object to or restrict processing of your data.Request data portability.
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
CMS operates globally. If you are located outside the regions where our servers are based, your data may be transferred and stored internationally. We ensure that such transfers comply with applicable data protection laws by employing standard contractual clauses and other safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: Info@clinicmarketingsolutions.com
Phone: +1 (604)671-8960
Address: 5880 Dover Crescent, Richmond, BC V7C 5P5, Canada.
